Alex was terrific. He was able to evaluate the situation quickly and schedule a repair.
Terrific - you'd never even know they were there
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Alex was incredibly responsive, personable, and offered a solution. Two other contractors stopped by (one after the repair was complete and he still provided an invoice for repairing our now repaired roof!). The other contractor said he'd be in touch - which was a proposal mailed 2 weeks later. Tycos did a great job!